Where can I rent the film?
Narcissist's Playbook is only available to watch on this platform. We hope to be on other streamers on day with your help. Email outreach@narcissistsplaybook.com for more information on how to help!
Can I share my access link with a friend or family member?
No. Access is tied to your individual account and is not meant to be shared or resold.
I am getting an “Invalid Link” error when I try to sign in!
1. If you see an “Invalid Link” error, return to the sign-in page.
2. Click Set New Password.
3. Follow the instructions in the password reset email to create a new password.
4. Return to the sign-in page and sign in with your email address and new password.
5. If you’re using a Magic Sign-In Link (the one sent to your email), request a new one and use only the most recent email you receive. Magic Sign-In Links only work once and expire after a short time.
6. If it says you’re signed into multiple accounts and won’t let you continue, sign out of all accounts.
7. Return to the sign-in page and sign in again using only the email address you used when you donated.
What if I donated/purchased but didn't get an access email?
Check spam/promotions folders first. Then confirm that you are using the same email you donated with.
If it's still not working, please reach out to outreaach@narcissistsplaybook.com and include the email address and date used with your donation or purchase so it can be looked up.
My payment didn't go through for the rental. What now?
If your payment didn’t go through, you may see an On Hold screen when trying to watch the rental.
To fix it:
Enter your payment details again on the screen
Click Update Payment
The system will retry the charge automatically
If the payment still fails, double‑check your card details or try a different card.
If you need more help, contact support at the top of this page.
How long do I have to watch the film once I rent it?
You have 72 hours to watch the film after you complete the checkout process. The same applies to coupon holders.
How do i redeem a coupon code?
To get access, simply redeem your personal coupon code at checkout. The personal coupon code is sent to you via email.
Once you redeem the code, the rental window for the content will begin at that moment. You’ll be able to watch the content as soon as it becomes available.
Can I watch on my TV instead of my phone or laptop?
Yes. Casting lets you stream videos from your browser of UScreen directly to your TV for a more immersive viewing experience.
Chromecast device (2nd generation or newer)
or a Smart TV with built-in Chromecast
Your device and TV are connected to the same Wi-Fi network
A web browser such as Google Chrome
Visit the website and sign in to your account
Click the Chromecast icon in the video player
Select your TV from the list of available devices
Play the video you want to watch
Your video will start playing on your TV
Open Chrome on your Android device
Navigate to the website and sign in
Play your video
Tap the Chromecast icon in the video player
Choose your TV from the available devices
Apple TV HD (4th gen) or newer
or an AirPlay 2-compatible Smart TV
Your Apple device and TV are connected to the same Wi-Fi network
A web browser such as Safari
Visit the website and sign in to your account
Play your selected video
Click the AirPlay icon in the video controls
Select your Apple TV or AirPlay-compatible device
Watch your content on the larger screen
Open Safari on your iOS device
Navigate to the website and sign in
Play your video
Tap the AirPlay icon in the video player
Select your Apple TV or AirPlay-compatible TV
Need more help? Check out the Help Center below.
Why isn't the film casting to my TV?
Visit the FAQ "Can I watch on my TV instead of my phone or laptop" to set up the casting. If you are experiencing issues, see below:
Ensure both your device and TV are connected to the same Wi-Fi network
Restart your Chromecast device, Apple TV, or smart TV
Check that your browser is up to date
Clear your browser cache and cookies
Try lowering the video quality if you're experiencing buffering
Check that your browser is updated to its latest version
Make sure you're using Google Chrome for Chromecast or Safari for AirPlay
Update your browser to the latest version
Try using an incognito/private browsing window to rule out extension conflicts
💡 TIP: Try temporarily disabling Bluetooth on your device. Sometimes Bluetooth signals can interfere with casting devices, especially in environments with many wireless devices.
Need more help? Check out the Help Center below.
I'm getting an error that says I don't have access.
Make sure you're logged in with the same email used for your donation or purchase. If the problem continues, contact outreach@narcissistsplaybook.com with your donation/order confirmation.
How much does the film rental cost?
$19.99
Is closed captioning available?
Yes - subtitles and different languages will be available in the recordings available mid-august.
Our content is available for streaming only and cannot be downloaded directly to your device.
We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, you can request a full refund within 30 days of your purchase. To be eligible for a refund, please note the following: